Sydney Auto Installs
Refund and Return Policy

Return and Refund Policy
Sydney Auto Installs

At Sydney Auto Installs, we are committed to providing high-quality automotive products and installation services. Please read our Return and Refund Policy carefully before making a purchase.

No Returns or Refunds for Change of Mind

We do not offer returns, refunds, or exchanges for change of mind, incorrect purchases, or if you simply no longer require the product or service.

Faulty or Defective Products

If you believe a product is faulty or not functioning as intended, please contact us immediately. In such cases:

• The product will be assessed and, if deemed faulty, will be returned to the manufacturer for inspection and warranty evaluation.

• All warranty claims are subject to the manufacturer’s terms and conditions.

• If the manufacturer confirms that the unit is faulty and covered under warranty, a replacement or repair will be provided as per their policy.

• Turnaround times for warranty claims vary and are dependent on the manufacturer’s processing time.

Conditions for Warranty Assessment

To lodge a warranty claim, you must:

• Provide proof of purchase from Sydney Auto Installs.

• Return the product in its original packaging (where possible).

• Ensure no physical damage or signs of misuse are present, as these may void the warranty.